Read our testimonials

What our clients are saying

We're pretty great, and our customers agree.

"Always someone available to answer questions. You always help me to find insurance that fits my needs."

Eileen H., customer since 2003

"You guys are always looking out for us. You provide us with the best products for our situation. You always respond to our inquiries promptly. "

Michael G., customer since 2018

"Friendly, knowledgeable and quick to respond"

Customer since 2003

"I love that when I call I get a person and a prompt response. "

Evelyn B., customer since 1993

"Everyone is always polite when I call for any reason. Helped me find a company for home owners insurance when I was dropped by another company, within days. Very prompt and respectful."

Customer since 1995

"Quick response every time I have a question. Frank provides and discusses options and availability in an on point basis and has been helping provide our family’s insurance needs for years especially on those times of major changes."

Customer since 2008

"The staff is always friendly and very knowledgeable.They are a pleasure to work with.I highly recommend this company."

Carl C., customer since 1993

"Very responsive and follow up and communication excellent. "

Customer since 1994

"Whenever I have had a question about our insursnce..one phone call and I have my answer. If I feel I may be paying too much for our insurance..I can count on Kirby to check it."

Curtis D., customer since 1995

"What you did for us during our insurance issues was above and beyond other insurance offices. I have been with you for many years and I will continue to do so. "

Customer since 2008

"Clear, concise, courteous and comprehensive service?"

Customer since 1994

"You have always been there helping when i had need know waiting , its comforting having house and car cover under one policy, I like the fact you keep in touch with news letter "

Customer since 1990

"David was very helpful."

Customer since 1990

"great service and alsawys finding us the best rates "

Robert F., customer since 2004

"Everything always right? Thanks"

Edward M., customer since 1992

"Always promptly responsive."

Customer since 1990

"Very professional and personable. Staff is easy to get a hold of, and timely in their response."

Benjamin E., customer since 2002

"We have been very pleased with your selection of Encompass as our insurance provider. They were wonderful to work with during the two incidents where we had trees falling on our house."

Customer since 1995

"Someone always gets back to me in a timely manner and policy changes are done quickly. Someone is always available to answer questions."

Jennifer E., customer since 2011

"Without being intrusive, you contact me when necessary about reviewing my insurance choices, and always help when I call for assistance. Thanks! "

Customer since 2011

"Always the right answer when needed. Greatly appreciated. "

Customer since 2007

"Always very responsive!"

Customer since 2003

"I like that when I need to speak with you, I can rest assured that you will answer . I appreciate your assistance in finding us the best price for our home and automobile insurance. I just recommended my friend to Kirby and you and she is pleased with her new insurance, thanks to you."

Marie D., customer since 2011

"Always answering question if any issues arrive n help contact ins company when they won't answer u back!"

Customer since 2017

"Kept the insurance premiums at an affordable cost with little or no interruptions while still maintaining integrity in service"

Joy D., customer since 2015

"I’ve always received courteous and prompt service from their staff. "

Walter D., customer since 2010

"Kirby insurance was there to find me a new policy after my current insurance company decided that my property needed some cleaning up with and cancelled their policy and gave me 18 days to ereplace it. I could not find any company that was willing to have us join them until I contacted Kirby insurance and welcomed us to join their families."

Barbara C., customer since 2024

"Fast, knowledgable, and respectful service always."

Charles C., customer since 2005

"Sherry is always so helpful with everything needed"

Customer since 2014

"I’m very satisfied with your service. Anytime I’ve had a question it’s always been taken care of in a timely manner. I’ve recommended many people to call and get a quote from you."

Brenda C., customer since 2006

"I never have any issues and so far feel the value for the cost is good."

Customer since 2014

"Sherry is always quick to reply with answers and assistance. I also appreciate a local PERSON I can speak with or even drop in the office for what is always a positive experience."

Customer since 2001

"Robin gave us superior service finding us an auto policy that worked for us and lowered our premium "

Margaret C., customer since 2017

"Tim is Amazing and I haven't had any issues."

Marcus C., customer since 2017

"You maintain contact all year long."

Laurence C., customer since 2004

"Honesty and effectiveness in determining the most appropriate insurance carrier and coverage, plus DILIGENT follow-ups and forthright communication. Could not ask for better representation."

Customer since 2015

"I've been a client of Kirby Insurance Agency for over a decade. Their service has been very helpful and has been there to meet all my needs. They are sure to review and research the best policies to meet needs. I've had cars,trucks,motorcycles,trailers along with renters insurance and soon to be homeowners and flood insurance. They always have treated me so well and I absolutely appreciate them. I have used them as my insurance agency through many moves and vehicles with outstanding results. They really care about me and it shows Keep up the great customer service and excellent customer support. I hope to continue to have you as my insurance agency well into the future."

Ronald B., customer since 2001

"When we have questions Kirby staff responds quickly and helpfully!"

Donna B., customer since 2011

"Kirby Insurance has handled our insurance needs for many years. They have always been professional and responsive to our needs. Most recently, Eileen Dobbs, who is obviously knowledgeable and professional, has assisted us with placement of our homeowner's and auto insurance. She has been reliable and responded promptly to our queries. We recommend Kirby without reservation."

Deborah W., customer since 2008

"Always there to answer any and all questions. "

Cheryl B., customer since 2007

"Kirby Insurance has always been there to not only get me the best price on insurance but also to assist me when I had claims. They have even gone out of their way to reach out to me regarding better pricing and canceling or renewing insurance. "

Stephanie B., customer since 2014

"Agents are very knowledgeable, courteous and responsive. "

John B., customer since 2013

"Customer service is one of the best qualities I received and if you know how to talk kindly, do what you can or connect me to someone who can i feel comfortable and more confident that you are doing all you can to help me. I also know price for insurance is fair and never really looked elsewhere because just hearing others complain about their insurance companies and that was always the perfect opportunity to tell them about Kirby. "

Maria B., customer since 2011

"We have been pleased with our insurance care thru Kirby. We always recommend the company and did just that recently when a relative was looking for insurance quotes for a new Tesla. "

Customer since 2003

"You always look for the best deal for us and we appreciate that. Always respond quickly to any of our questions we may have. "

Customer since 2015

"The representative miss Billie Hernandez has done a great work for me.She always has a great attitude and willing to help me with any issues I have.She has done a excellent job so far and I commend her"

John P., customer since 1995

"Always responsive and helps solve any issues."

Ruth F., customer since 1990

"I been insured with Kirby for a very long time. The staff is always very friendly and take care of all my needs. I highly recommend this Insurance company."

William G., customer since 1990

"We have been a customer with Kirby Insurance for many years. Alan and Robin are always ready to assist with our insurance needs. They keep you informed with your insurance needs and being a broker they have the ability to shop your insurance for the best cost and coverage. We highly recommend Kirby Insurance."

Joseph O., customer since 1992

"We have been with Kirby Insurance for many years. Alan Lee has been a pleasure to work with he has always taken the time to call and determine what insurance we need never pressures always looks for the best insurance company to meet our needs. Kirby has always responded to any questions regarding any changes that may have happened thru the year. over the years we have recommended Kirby in particular Alan to family and friends and acquaintance's and will continue to do so in the future. thank you, Alan, for the advice given, will always consider you as a true professional and friend. "

Charles D., customer since 1996

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