We're pretty great, and our customers agree.
"I have used Kirby Insurance for more than 10 years. Whenever I need something, my agent, Frank is all over it. I don’t have a lot of time to shop around insurance providers, with an agent, it’s already done. I highly recommend this company. "
"Tim: For all of the years that we have had insurance coverage with Kirby, and for every time that I have called with a question, you and previous agents have always been very helpful and have answered our concerns over the phone. Fortunately we have had only a few claims, which were quickly answered and processed. Thank you personally for all of your assistance. It would be an honor to meet you sometime. Best Wishes, Dave and Linda. "
"You always work to find the best available prices for us. "
"DAVID M IS VERY KIND / COMPASSION, AND WORK VERY ATTENTIVE TO HELP WITH MY NEEDS. WORDS COULD NEVER SAY ENOUGHE. I AM VERY GREATFULL FOR ALL HIS HELP."
"My agent, who sadly I cannot remember his name was great! He explained everything to me, and was easy to talk with. Explaining everything in great detail."
"Has always been readily available for questions and concerns "
"We love the personal care and professionalism of Chuck and his staff. "
"Prompt service easy to contact."
"Kirby insurance is a pleasure to deal with. Tim L and Tim Jordan are always providing excellent service. "
"Alan is great about communicating changes or opportunities, etc. I feel like he really knows me instead of just being an account number. Can’t go wrong!"
"Always someone available to answer questions. You always help me to find insurance that fits my needs."
"You guys are always looking out for us. You provide us with the best products for our situation. You always respond to our inquiries promptly. "
"Friendly, knowledgeable and quick to respond"
"I love that when I call I get a person and a prompt response. "
"Everyone is always polite when I call for any reason. Helped me find a company for home owners insurance when I was dropped by another company, within days. Very prompt and respectful."
"Quick response every time I have a question. Frank provides and discusses options and availability in an on point basis and has been helping provide our family’s insurance needs for years especially on those times of major changes."
"The staff is always friendly and very knowledgeable.They are a pleasure to work with.I highly recommend this company."
"Very responsive and follow up and communication excellent. "
"Whenever I have had a question about our insursnce..one phone call and I have my answer. If I feel I may be paying too much for our insurance..I can count on Kirby to check it."
"What you did for us during our insurance issues was above and beyond other insurance offices. I have been with you for many years and I will continue to do so. "
"Clear, concise, courteous and comprehensive service?"
"You have always been there helping when i had need know waiting , its comforting having house and car cover under one policy, I like the fact you keep in touch with news letter "
"David was very helpful."
"great service and alsawys finding us the best rates "
"Everything always right? Thanks"
"Always promptly responsive."
"Very professional and personable. Staff is easy to get a hold of, and timely in their response."
"We have been very pleased with your selection of Encompass as our insurance provider. They were wonderful to work with during the two incidents where we had trees falling on our house."
"Someone always gets back to me in a timely manner and policy changes are done quickly. Someone is always available to answer questions."
"Without being intrusive, you contact me when necessary about reviewing my insurance choices, and always help when I call for assistance. Thanks! "
"Always the right answer when needed. Greatly appreciated. "
"Always very responsive!"
"I like that when I need to speak with you, I can rest assured that you will answer . I appreciate your assistance in finding us the best price for our home and automobile insurance. I just recommended my friend to Kirby and you and she is pleased with her new insurance, thanks to you."
"Always answering question if any issues arrive n help contact ins company when they won't answer u back!"
"Kept the insurance premiums at an affordable cost with little or no interruptions while still maintaining integrity in service"
"I’ve always received courteous and prompt service from their staff. "
"Kirby insurance was there to find me a new policy after my current insurance company decided that my property needed some cleaning up with and cancelled their policy and gave me 18 days to ereplace it. I could not find any company that was willing to have us join them until I contacted Kirby insurance and welcomed us to join their families."
"Fast, knowledgable, and respectful service always."
"Sherry is always so helpful with everything needed"
"I’m very satisfied with your service. Anytime I’ve had a question it’s always been taken care of in a timely manner. I’ve recommended many people to call and get a quote from you."
"I never have any issues and so far feel the value for the cost is good."
"Sherry is always quick to reply with answers and assistance. I also appreciate a local PERSON I can speak with or even drop in the office for what is always a positive experience."
"Robin gave us superior service finding us an auto policy that worked for us and lowered our premium "
"Tim is Amazing and I haven't had any issues."
"You maintain contact all year long."
"Honesty and effectiveness in determining the most appropriate insurance carrier and coverage, plus DILIGENT follow-ups and forthright communication. Could not ask for better representation."
"I've been a client of Kirby Insurance Agency for over a decade. Their service has been very helpful and has been there to meet all my needs. They are sure to review and research the best policies to meet needs. I've had cars,trucks,motorcycles,trailers along with renters insurance and soon to be homeowners and flood insurance. They always have treated me so well and I absolutely appreciate them. I have used them as my insurance agency through many moves and vehicles with outstanding results. They really care about me and it shows Keep up the great customer service and excellent customer support. I hope to continue to have you as my insurance agency well into the future."
"When we have questions Kirby staff responds quickly and helpfully!"
"Kirby Insurance has handled our insurance needs for many years. They have always been professional and responsive to our needs. Most recently, Eileen Dobbs, who is obviously knowledgeable and professional, has assisted us with placement of our homeowner's and auto insurance. She has been reliable and responded promptly to our queries. We recommend Kirby without reservation."
"Always there to answer any and all questions. "
Westminster
410-840-2922
332 140 Village Rd
Westminster, MD 21157
© All rights reserved